Data Privacy

1. Privacy Officer

We have appointed a data protection officer for companies.
You are welcome to contact him at: info@tea-hamburg.de.

2. General Information on Data Processing

We take the protection of your personal data very seriously. The collection and processing of your personal data comply with the applicable data protection regulations, particularly the General Data Protection Regulation (GDPR).

3. Collection and Storage of Personal Data

a. Access Data

When you visit our website, information is automatically collected and transmitted by your browser to our server. This information includes:

• IP address
• Date and time of access
• Browser type and operating system

b. Contact Form

If you use our contact form, the data you enter (e.g., name, email address) will be sent to our sales mailbox via email and will not be stored. The data processing is based on your consent in accordance with Art. 6(1)(a) GDPR.

4. Use of Cookies

We use the following types of cookies:

• Technically necessary cookies: These are required to ensure the basic functions of the website.
• Analytics/Tracking cookies: These help us understand user behavior and improve the website.
• Marketing cookies: These enable us to serve personalized advertisements.

The processing is based on Art. 6(1)(f) GDPR (legitimate interest) or Art. 6(1)(a) GDPR (consent).

5. Tracking and Analytics Tools

We use the following tools for tracking and analysis:

• Google Tag Manager (with tags for GA4, GoogleAds, Microsoft Advertising)
• Hotjar
• Tawk.to Live Chat
• CCM19 (for managing cookie consents)

These tools help us analyze user behavior and adjust our website accordingly. Data processing is based on your consent in accordance with Art. 6(1)(a) GDPR.

6. Newsletter

You have the option to sign up for our newsletter. We use the Rapidmail service for this purpose. Your email address will only be used for sending the newsletter. You can unsubscribe at any time via a link in the newsletter. Data processing is based on your consent in accordance with Art. 6(1)(a) GDPR.

7. Embedded Services and Third-Party Content

a. Google Maps

We embed Google Maps on our website to visually display location information. When accessing Google Maps, data is transferred to Google. Processing is based on Art. 6(1)(f) GDPR.

b. Videos

Our videos are hosted locally on our server. No data is transferred to external services.

c. External Links

Our website contains links to external shops and to Traceparts.com for CAD downloads. Please note that we are not responsible for the content and data processing on external websites.

8. Data Transfer to Third Parties

Your data will only be transferred to third parties if this is necessary for contract processing or if you have explicitly consented to the transfer.

9. Your Rights

You have the right to request information about your stored personal data at any time. You also have the right to have your data corrected, blocked, or deleted. To exercise your rights, you can contact us at any time.

10. Right to Object

You have the right to object to the processing of your personal data at any time. You can use the CCM19 widget on our website to do so.

11. Data Security

We implement technical and organizational security measures to protect your data against manipulation, loss, or unauthorized access.