Privacy Policy
Last updated: March 2026
1. Controller
The controller within the meaning of the GDPR is:
Technische Antriebselemente GmbH
Lademannbogen 45, 22339 Hamburg
Phone: +49 [40] 5388921-0
Email: info@tea-hamburg.de
Managing Director: Mark P. Steffens
2. General Information on Data Processing
We process personal data of our users only to the extent necessary to provide a functional website and our content and services. Personal data is processed on a regular basis only with the user's consent, or in cases where obtaining prior consent is not possible for practical reasons and processing of the data is permitted by law.
Where we obtain the user's consent for processing of personal data, Art. 6(1)(a) GDPR serves as the legal basis. For processing of personal data required for the performance of a contract, Art. 6(1)(b) GDPR serves as the legal basis. For processing operations required to safeguard our legitimate interests, Art. 6(1)(f) GDPR serves as the legal basis.
3. Hosting and Server Log Files
This website is hosted by Host Europe GmbH, c/o Spaces, Gertrudenstraße 30-36, 50667 Cologne, Germany. Data processing takes place exclusively on servers located in Germany. Further information: https://www.hosteurope.de/AGB-und-Rechtliches/
Our hosting provider automatically collects information in so-called server log files on each access to this website, which your browser automatically transmits. These are: browser type and version, operating system used, referrer URL, hostname of the accessing computer, time of the server request, and IP address.
This data is not merged with other data sources. The collection of this data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free display and optimization of its website — server log files must be collected for this purpose.
Server log files are automatically deleted after a maximum of 30 days.
4. SSL/TLS Encryption
This website uses SSL or TLS encryption for security reasons. You can recognize an encrypted connection by the fact that the browser's address bar switches from "http://" to "https://" and by the padlock symbol in your browser bar. When SSL or TLS encryption is active, the data you transmit to us cannot be read by third parties.
5. Cookies and Consent Management (Usercentrics)
This website uses cookies. Cookies are small text files stored on your device. Some cookies are technically necessary for the operation of the website (legal basis: Art. 6(1)(f) GDPR); others are only set after your explicit consent (legal basis: Art. 6(1)(a) GDPR).
We use Usercentrics as a Consent Management Platform (CMP) to manage your cookie consent. When you first visit our website, a cookie banner is displayed through which you can grant or refuse consent to individual categories. Your settings are saved in a cookie so that the query does not need to be repeated on a return visit. You can revoke or adjust your consent at any time by accessing the cookie settings via the corresponding icon at the bottom of the screen.
Provider: Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich. Further information: https://usercentrics.com/privacy-policy/
The use of Usercentrics is based on Art. 6(1)(c) GDPR in conjunction with Section 25(1) TDDDG, as we are legally obligated to obtain consent for the processing of certain data.
6. Google Tag Manager
This website uses the Google Tag Manager, a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). Google Tag Manager is a solution that allows us to manage so-called website tags via an interface. The Tag Manager itself does not set cookies and does not collect personal data. It merely triggers other tags, which may in turn collect data. Google Tag Manager does not access this data.
The services integrated via the Tag Manager (see subsequent sections) are only activated after you have granted your consent via Usercentrics. The legal basis is Art. 6(1)(a) GDPR (consent).
7. Google Analytics 4
If you have given your consent, this website uses Google Analytics 4, a web analytics service provided by Google Ireland Limited. Google Analytics 4 uses cookies and similar technologies that enable an analysis of your use of the website. The information generated is usually transmitted to a Google server and stored there.
IP anonymization: IP anonymization is activated by default in Google Analytics 4. Your IP address is shortened by Google within member states of the EU or the EEA before transmission. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.
Purpose: On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website usage to the website operator.
Legal basis: Art. 6(1)(a) GDPR (consent via Usercentrics).
Retention period: Data sent by us and linked to cookies is automatically deleted after 14 months. Deletion of data whose retention period has been reached occurs automatically once a month.
Withdrawal: You can revoke your consent at any time via the cookie settings. In addition, you can prevent Google Analytics from collecting data by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout
For more information on Google's privacy practices: https://policies.google.com/privacy
8. Google Ads Conversion Tracking
If you have given your consent, this website uses Google Ads Conversion Tracking, a service provided by Google Ireland Limited. When you click on an ad served by Google, a cookie for conversion tracking is placed on your computer. These cookies have a limited validity, contain no personal data, and are used to attribute certain actions (e.g., contact requests) to the advertisement that led to the visit.
Via this cookie, Google can recognize that a user has clicked on an ad and subsequently performed a defined action on our website. We do not receive any information that allows users to be personally identified. If you do not wish to participate in tracking, you can revoke your consent at any time via the cookie settings.
Legal basis: Art. 6(1)(a) GDPR (consent via Usercentrics).
9. Microsoft Advertising (UET)
If you have given your consent, this website uses Universal Event Tracking (UET) from Microsoft Advertising, a service provided by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. A cookie is stored on your device that enables analysis of your usage behavior if you have arrived at our website via a Microsoft ad (e.g., via Bing).
Microsoft and we can thereby recognize that someone has clicked on an ad and has been directed to our website. We only learn the total number of users who clicked on an ad and performed a defined action — not the identity of individual users.
Legal basis: Art. 6(1)(a) GDPR (consent via Usercentrics).
Further information: https://privacy.microsoft.com/en-us/privacystatement
10. Contact Form and Quote Requests
When you contact us via the contact form or by email, the data you provide (e.g., name, company, email address, phone number, message text, and any requested products and quantities) is stored for the purpose of processing your request and for any follow-up questions.
Legal basis: Art. 6(1)(b) GDPR (pre-contractual measures), insofar as your request is aimed at concluding a contract; otherwise Art. 6(1)(f) GDPR (legitimate interest in responding to customer inquiries).
Retention period: The data you enter in the contact form will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage ceases to apply (e.g., after your request has been fully processed). Mandatory legal provisions — in particular retention periods under the German Commercial Code (HGB) and the German Fiscal Code (AO) — remain unaffected.
11. Newsletter (Rapidmail)
For sending our newsletter, we use the service Rapidmail by rapidmail GmbH, Augustinerplatz 2, 79098 Freiburg i. Br., Germany. Rapidmail is a German email marketing provider where data is processed and stored exclusively on servers in Germany.
To subscribe to the newsletter, we require your email address. Additional information (e.g., name, company) is optional. Registration is carried out using a double opt-in process: after registering, you will receive an email in which you complete the registration by clicking a confirmation link. This ensures that no unauthorized person can register with your email address.
Analysis: Newsletters sent via Rapidmail may contain tracking pixels and tracked links. This allows us to evaluate whether an email was opened and which links were clicked. We use this data to optimize our newsletter content.
Legal basis: Art. 6(1)(a) GDPR (consent). You can revoke your consent at any time by unsubscribing from the newsletter via the unsubscribe link at the bottom of each email. The lawfulness of data processing operations already carried out is not affected by the revocation.
Retention period: Your email address is stored for the duration of the newsletter subscription and deleted after cancellation, unless statutory retention obligations apply.
For more information on Rapidmail's privacy practices: https://www.rapidmail.de/datenschutz
12. Live Chat (Tawk.to)
We use the live chat service Tawk.to on our website, provided by tawk.to inc., 187 East Warm Springs Rd, SB298, Las Vegas, NV 89119, USA. Tawk.to enables you to communicate with our staff in real time.
When you use the chat, the following data is processed: your chat messages, your IP address, browser type and version, operating system, referrer URL, time of access, and any personal data you voluntarily provide (e.g., name, email address). Tawk.to also sets cookies to ensure chat functionality and to recognize returning visitors.
Legal basis: Art. 6(1)(a) GDPR (consent via Usercentrics). The chat is only loaded after your active consent via the cookie consent banner. Section 25(1) TDDDG (consent for technically non-essential cookies).
Data transfer to third countries: When using the chat, data is transmitted to Tawk.to servers in the USA. Tawk.to is certified under the EU-U.S. Data Privacy Framework and thus provides an adequate level of data protection pursuant to Art. 45 GDPR.
Retention period: Chat histories are stored for the duration of the customer relationship and deleted at the latest after 12 months of inactivity, unless statutory retention obligations apply.
Further information: https://www.tawk.to/privacy-policy/
13. Request Cart (B2B Shop)
Our request cart is used exclusively for the non-binding compilation of product inquiries. No purchase is concluded via the website. The data entered in the cart and the associated inquiry form is processed for the purpose of handling your request.
Legal basis: Art. 6(1)(b) GDPR (pre-contractual measures).
14. Data Transfers to Third Countries
Where we use services from providers based in the USA (Google, Microsoft), a transfer of personal data to the USA is possible. The USA has an adequacy decision from the EU Commission (EU-U.S. Data Privacy Framework). Providers certified under the Data Privacy Framework provide an adequate level of data protection.
Where no adequacy decision exists, we base the data transfer on the standard contractual clauses of the EU Commission pursuant to Art. 46(2)(c) GDPR.
15. Your Rights as a Data Subject
You have the following rights under the GDPR:
Right of access (Art. 15 GDPR): You have the right to request information about the personal data we process about you.
Right to rectification (Art. 16 GDPR): You may request the correction of inaccurate or the completion of your data stored with us.
Right to erasure (Art. 17 GDPR): You may request deletion of your data, provided no statutory retention obligations apply.
Right to restriction of processing (Art. 18 GDPR): You may request restriction of the processing of your data.
Right to data portability (Art. 20 GDPR): You have the right to receive the data concerning you in a structured, commonly used, and machine-readable format.
Right to object (Art. 21 GDPR): If processing is based on Art. 6(1)(f) GDPR, you have the right to object at any time on grounds relating to your particular situation.
To exercise your rights, please contact: info@tea-hamburg.de
16. Right to Lodge a Complaint with a Supervisory Authority
You have the right to lodge a complaint with a data protection supervisory authority about the processing of your personal data. The supervisory authority responsible for us is:
The Hamburg Commissioner for Data Protection and Freedom of Information
Ludwig-Erhard-Str. 22, 7th floor
20459 Hamburg
https://datenschutz-hamburg.de
17. Timeliness and Amendments to This Privacy Policy
This privacy policy is currently valid (as of March 2026). Due to the further development of our website or changes to legal or regulatory requirements, it may be necessary to amend this privacy policy. The current version can be accessed at any time on this page.
Last updated: March 2026 · Technische Antriebselemente GmbH, Hamburg